Showing posts with label courtesy. Show all posts
Showing posts with label courtesy. Show all posts

Monday, March 31, 2014

From the Archive: Public Fatness

"From the Archive" is a series of posts that I wrote on past, no-longer-updated blogs that I feel are good enough to need a new home.

This post was originally written in June 2012.

So, I hear all the time about fat people being subjected to harassment and ridicule for daring to be out among the general population. For some reason, it hadn't really happened to me (as an adult, let's not get into childhood bullies). OK, once a guy told me I needed to exercise more, but it was a cheap comeback because I yelled at him for riding his bike on the pedestrian path on the Manhattan Bridge. I'd never experienced an unprovoked attack until today.



See this guy? I was standing on the F train today, with my dad, headed to Coney Island for the Mermaid Parade (my dad was headed elsewhere). I had my earphones in, enjoying some quality time with most recent SFH album, when my dad pointed to this guy and said "I think he'd trying to tell you something." So I took out my earphones and looked over. The guy made a little running motion, then mouthed "one hour, every morning."


It clicked that he was telling me I needed to exercise more. So, loudly, I said "Are you telling me I'm fat?" Obviously, I am, and I know that, but I thought that would catch the attention of more people around us. My dad was like, "Is that really what he said?" So I (still loudly) said "He's telling me I need to go running every morning."

So I turned to the guy and said (yes, still loudly, and well enunciated) "That's none of your business." He got a little flustered and apologetic, but I continued, "You don't just make comments on random strangers' bodies."

At that point we arrived at the stop where my dad was getting off, and after I said goodbye to him I moved to another part of the car. But I also took this picture, because people who harass others on the subway don't deserve anonymity. If I knew this guy's name I'd say it. I'd tag it and post it everywhere, so whenever someone Googled him this came up. But I don't know his name, so all I have is a picture.

It's just another reminder that if you dare to be fat in public -- especially if you are a woman -- your body is not yours. There are people who think that because you are out of the norm, you should hear their opinion and "suggestions" for your body and your life. Because they assume they can tell how you live based solely on how much adipose tissue resides on your body. Of course, this happened in a city that wants to legislate away fat through arbitrary things like soda and bake sale bans.

Luckily, I am very confident in my body -- the one I've been living in for 28 30 years. I know that I am fat. I know my lifestyle, my health, my limits. I am not going to share any of that, because it's no one's business but mine. But because I am content with myself, I look back at this incident horrified at this guy's gall, but not feeling any worse about myself. If I were more sensitive about my appearance, this might have ruined my day. I hope he's never done that to anyone who might really suffer a blow to their self-esteem from it.

Monday, April 8, 2013

Say My Name Say My Name: Asking For Help Without Being Rude

As someone who has worked several retail and customer service jobs, I've seen a whole range of politeness. Some people are absolutely delightful, appreciative, and sweet. Others are, well, less so.

One of the things that can really set the tone for how an experience between a customer and an employee will go is the approach. How you ask a worker for assistance is extremely important, and will shape how helpful and polite they are to you (to a point, sometimes people are just in a bad mood or are coming off of helping someone else who was horrible).


The way you get their attention is vital, as are tone of voice and use of questions instead of declarations. If you shout from across the store, the employee is not going to be happy about it. If you don't actually get their attention and just start loudly asking questions, they may not even realize you are talking to them, and when they do, you'll have to start over. If you demand things instead of asking nicely, they will be less inclined to be helpful.

Approach the employee. Yes, this means walking over to them, not shouting from twenty feet away. Say "excuse me." If they are already helping someone else, say something like "when you're done, can you help me X?" If they are free, just ask them politely for whatever you need. Use a calm tone of voice. Say "please" and "thank you." If they can't find something, or they can't do something because of store policy, don't yell at them. Chances are, they did not implement the policy but they have to enforce it whether they like it or not if they want to keep their job (I wrote about this recently). Act like you are grateful for their help, not like you are doing them a favor by allowing them to run around doing things for you. If they tell you there is nothing left of an item/size/color, believe them. Chances are, they've recently been in the stock room looking for that and they aren't trying to pull a fast one or get out of working. Thank them for their help. Basically, just exercise common courtesy and don't treat them like they are beneath you because of where they work. 

Some places track the success of their employees. If the cashier asks who was helping you, that's what they are doing. In places like this, get the person's name. If you aren't sure whether or not the place will do this, just make a mental note of what they look like and what they are wearing, so you can describe them to the cashier just in case. If they did an especially impressive job, tell someone, preferably a manager.

Remember: working customer service is a demanding and frustrating job where employees often get condescended to and pushed around. You can be the difference between someone going home happy or crying to their roommate/friends/partner about how much they hate life and want to quit their job.

Thursday, April 4, 2013

Courteous Eating: When Your Friend Has Special Dietary Needs

Disclaimer: I'm writing this from the perspective of someone who does not have allergies but has been a vegetarian for many years, and who currently eats vegan as much as possible.

It can be pretty tough to figure out where a large group is going to eat together. This gets harder when one or more people in the group have some kind of dietary need, like allergies or Celiac disease, or are veg*n (that's a combination word that lumps together vegan and vegetarian). And when you have a craving for a place that doesn't meet those needs, it can be frustrating.

But you have to adapt. As a general rule, people who will eat anything can have a meal that eliminates something. It won't hurt you to not eat nuts because someone is allergic, or to have a single gluten-free and/or veg*n meal. Really. I promise. But when the table is flipped it can cause serious problems. People with allergies, including gluten, can have severe health implications. Even people who are veg*n, even though it is technically a choice, can get sick from eating meat or dairy if their body is no longer used to processing it. It's just rude to deny someone health and comfort because you have a craving.

Trust me, being on the other side is awkward. I have felt very guilty in the past because I made my friends go to a couple of places before we found something I could eat. I don't want to make people I care about suffer, or be inconvenienced, but at the same time I am not going to compromise myself or sit there hungry. One would think that a compassionate person would never make their friend starve to satisfy their own desires, but you'd be surprised how many times I've had people argue about where we're going when I've said I can't eat somewhere.

We already do our best to be accommodating. As much as stupid jokes might fly around about veg*ns being smug and annoying, most of us just want to have dinner without conflict. So if someone says they have a need, even if you don't interpret it as such, honor it. Check ahead if a restaurant has veg or gluten free options, or if they can make things without allergens. And no, I don't just mean a side salad or "you can probably pick the chicken off." I mean food. I mean an entree. One that is made without meat/gluten/nuts/etc. It's just the nice thing to do, and trust me that your companion will appreciate it.

You can go out for a nut-encrusted steak with a side of gluteny bread tomorrow.

Saturday, March 30, 2013

Phone Calls, Anxiety, and Picking Your Battles

I hate the person who yells at waitstaff for a mistake the kitchen made. Or the person who yells at a cashier for upholding a storewide policy they didn't create. It's that whole "don't shoot the messenger" thing and it's incredibly rude and short-sighted.

It can be really hard not to immediately unload your frustrations on the person who is sending them your way; I get that. But it's not alright to do so.

This comes up because of something that happened (or, really, didn't happen) this week. I was running low on my prescription, and I called my doctor's office to get them to call a new set of refills into my pharmacy. I get really anxious when I make phone calls, and I have to psych myself up to do each one, so this wasn't easy. The first time I called was Wednesday, and I had two or three pills left, which I told the receptionist. My doctor wasn't in the office that day, but would be the next, so if she couldn't get someone else on staff to sign off, she'd call it in Thursday.

As of Friday morning the pharmacy had nothing. So I called back. Left a message. Waited a couple of hours, checked with my pharmacy and still, nope. So I called again. It was an answering service, who said maybe the doctor was just out to lunch, so I left another message. I took a shower, had lunch, read a little, and about two hours later I called again.

It was the answering service, who this time said maybe they had closed early for the holiday weekend. My frustrations bubbled up, and I came very close to unloading on this poor woman named Bambi who had answered the phone.

I started to, saying "yeah, well I've been trying to get this done since Wednesday." But I stopped myself, because there was no point in yelling at Bambi. She worked for an answering service; she has no control over what my doctor's office had been doing (or decidedly NOT doing) all week. So I just  said there was no point in leaving another message, thanked her, and hung up.

The merits of walking away (or hanging up) can be great. Beyond being concerned for others and general courtesy, when you yell at someone, you make them less likely to help you solve your problem. To use cliches, why burn a bridge or shoot a messenger when you don't have to? When something can't be fixed, excuse yourself, work on a new solution, and maybe just complain about it to your friends. That can go a long way.

By the way, my pharmacist was nice enough to give me four pills to get me through the next couple of days. The battle resumes Monday.